Develop leadership skills for the Hospitality industry.
SIT50422
110708D
Face to Face. This program is delivered in the classroom. Practical face to face training is provided in a commercial training kitchen
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Target groups for the SIT50422 Diploma of Hospitality Management are domestic and international students who are:
Characteristics of the target group are as follows:
Students will be from a range of countries and may be living in Australia for the first time or may have been here in the recent or more distant past.
Many will speak English as a second language, although an entry level has been set to ensure students are able to complete course work.
Students are expected to typically fall into the age range of 18 – 35 as people still establishing or changing careers.
Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.
Enhance customer service experiences
Develop and manage quality customer service practices
Manage conflict
Manage finances within a budget
Prepare and monitor budgets
SITXGLC002
Identify and manage legal risks and comply with law
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXMGT004
Monitor work operations
SITXMGT005
Establish and conduct business relationships
SITXWHS007
Implement and monitor work health and safety practices
Use hygienic practices for food safety
Work effectively as a cook
Use food preparation equipment
Package prepared foodstuffs
Prepare dishes using basic methods of cookery
Prepare appetisers and salads
Prepare stocks, sauces and soups
Prepare vegetable, fruit, eggs and farinaceous dishes
Participate in safe food handling practices
Prepare poultry dishes
Prepare meat dishes
Prepare seafood dishes
Produce and serve food for buffets
Prepare and serve cheese
Produce cakes, pastries and breads
Prepare food to meet special dietary requirements
Identify hazards, assess and control safety risks
A key requirement of Diploma of Hospitality Management is the completion of work experience at one of the quality commercial training kitchens partnered with ZOI Education. Our premium Work Placement helps our students to graduate work-ready and highly regarded in the Hospitality Industry.
Students who complete this course may wish to continue their education into a range of Diploma qualifications, such as the SIT60322 Advanced Diploma of Hospitality Management.
Potential employment options are in any hospitality industry sector as a departmental or small business manager. See also possible job title roles indicated in the qualification description. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
ZOI Education has the following entry requirements: International students must meet following:
To enter this qualification, applicants should have successfully completed Year 12.
Students must be a minimum age of 18 years or above at the time of course commencement.
All learners will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, relevant experience and interview conducted by ZOI trainers and assessors. Interview will also aim to identify any support needs and possible RPL opportunities. Through pre-training review learner will demonstrate that they have necessary skills to successfully complete the course.
All students will be required to complete an LLN assessment prior to the commencement of the course. ZOI uses LLN robot platform for the assessment. All reports, training supplements and recommendations are generated by the LLN Robot system after comparing the learner’s ACSF spiky profile to the profile of this course.
All participants are expected to have access to a laptop or computer with internet. Learners are also expected to have Microsoft office suite of application like Word, Excel etc at their own cost to ensure successful completion of assessment. Students can access free Wi-Fi when in campus.
Applicants must also provide documentation according to Department of Home Affair requirements. For further information on student visa assessment level and documentation, visit Department of Home Affairs’ website at: https://www.homeaffairs.gov.au/
The Training Package requires that entry to this qualification is limited to those who: Have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions). or Have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.
Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course. This process is outlined in ZOI Education Course Credit Policy and Procedure.
The course structure comprises the following core and elective units. These electives have been selected based on industry needs, graduate pathways and/or student and teacher feedback. To be awarded the SIT50422 Diploma of Hospitality Management, a student must successfully complete a total of twenty-eight (28) units of competency, comprising of: * eleven (11) core units, and; * seventeen (17) elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.